Privacy Policy

Effective Date: April 12th 2025

At TechBoss, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website, submit data, make purchases, or engage with our services.

By using our website or submitting personal information to us, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information when you interact with our website or services, including but not limited to:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
Payment Information: When making a purchase, we collect payment-related details, such as credit card or billing information, through our secure payment gateway.
Account Information: If you create an account, we collect information to manage your user profile, including login details and any preferences you set.
Device and Usage Data: Information about the device you use to access our website, including your IP address, browser type, device type, operating system, and usage data (such as pages viewed and time spent on the website).
Employee Data: If you are an employee or candidate, we collect data necessary for employment or recruitment purposes, including resume details, job history, qualifications, and other relevant information.

2. How We Use Your Information

TechBoss uses the personal information you provide for the following purposes:

To Provide Services: We use your information to deliver the products and services you have requested, including IT support, installations, consultations, and other service offerings.
To Process Payments: We collect payment information to process transactions securely and efficiently.
To Communicate with You: We may use your contact information to send you transactional emails (e.g., order confirmations, service updates) and promotional messages (if you have opted-in).
For Customer Support: To address your questions, concerns, or requests, we may use your information to offer customer support and assist with issues.
To Improve Our Services: We analyze usage data to enhance the functionality, performance, and user experience of our website and services.
For Legal and Compliance Purposes: We may use your data to comply with applicable legal obligations, resolve disputes, and enforce agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist with business operations, such as payment processors, cloud hosting services, email marketing platforms, and customer support providers. These third parties are required to handle your information securely and in accordance with our privacy policy.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of TechBoss, our clients, or others.
Business Transfers: If TechBoss undergoes a business transfer (e.g., merger, acquisition), your information may be part of the assets transferred.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies (e.g., SSL) to secure sensitive information, such as payment details, during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data on our website. Cookies help us remember your preferences, improve functionality, and analyze trends.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Choices and Control

You have the right to:

Access and Update Your Information: You may access and update your personal information by logging into your account or contacting us.
Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link at the bottom of our emails.
Request Data Deletion: You can request to have your personal data deleted from our records. However, certain data may need to be retained for legal or operational purposes.

7. Employee Data

If you are an employee or candidate, we collect and process data related to your employment or application, including contact information, resume, job history, and employment records. We will use this information solely for employment-related purposes, such as payroll, benefits, and performance management.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

TechBoss reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our website or services, you agree to the updated terms.

11. SMS Privacy Policy

OPT IN OPT OUT Do you agree to receive text messages from Alpha Ajoge Inc. dba TechBoss from phone number 647-725-9699 or 877-225-8999. Message frequency varies and may include customer care messages and delivery notifications. Message and data rates may apply. Opt-out at any time by replying STOP or CANCEL. For assistance reply HELP or contact support at 647-725-9699 or 877-225-8999 Yes, I agree to receive text messages from Alpha Ajoge Inc. dba TechBoss sent from 647-725-9699 or 877-225-8999. No, I do not want to receive text messages from Alpha Ajoge Inc. dba TechBoss See our Privacy Policy page for details on how we handle your information infrastructure and data center setups, we are committed to helping you succeed with seamless, reliable service. Let’s collaborate and bring your vision to life with our expertise, technology, and passion for excellence.

Alpha Ajoge Inc. dba TechBoss Terms and Conditions / Privacy Policy
Alpha Ajoge Inc. dba TechBoss respects your privacy. By opting into our SMS messaging service, you agree to the
following terms regarding how we handle your data

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number
when you sign up for SMS updates. The information will be collected via the website contact form
email, rental agreement, or third-party reservation systems
• Data Usage: We use your data solely for customer care messages and delivery notifications.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You
may request deletion at any time
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or
receiving text messages, especially if you do not have an unlimited texting or data plan.
. Messages are recurring, and message frequency varies
• Contact Alpha Ajoge Inc. dba TechBoss at 647-725-9699 or 877-225-8999 or info@techboss.ca for HELP or to STOP
receiving messages
• Opt-Out You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or
UNSUBSCRIBE to Alpha Ajoge Inc. dba TechBoss or 647-725-9699 or 877-225-8999. After unsubscribing, you will
receive a final SMS to confirm you have unsubscribed and we will remove your number from our list
within 24 hours
. You can send HELP for additional assistance, and you will receive a text including our Phone number,
email and website. We are here to help you
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alpha Ajoge Inc. dba TechBoss will not sell, rent, or share the collected mobile numbers

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: info@techboss.ca
Phone: +1 (647) 725-9699
Address: 27-695 Markham Road, Toronto, Ontario, Canada.

By using our website or submitting personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.

This is a general template for a Privacy Policy, and it’s recommended to have it reviewed by a legal professional to ensure compliance with applicable laws, especially those related to data protection (e.g., GDPR, PIPEDA).

TechBoss Code of Conduct Policy

Effective Date: 01-01-2025
Applies To: All Employees, Contractors, and Representatives of Alpha Ajoge Inc. dba TechBoss

1. Purpose

This Code of Conduct outlines the principles, values, and expectations of behavior for all employees, contractors, and representatives of TechBoss. It is designed to uphold the integrity, professionalism, and accountability required to maintain the trust of our clients, partners, and communities.

2. Scope

This policy applies to all individuals employed by or acting on behalf of TechBoss, including full-time, part-time, contract, and temporary personnel across all locations.

3. Professionalism & Integrity

All personnel must act honestly, ethically, and in the best interest of the company and its clients.
Fraud, misrepresentation, and falsification of information are strictly prohibited.
Confidentiality must be maintained regarding client information, project details, and sensitive data.

4. Compliance with Laws and Regulations

TechBoss employees must adhere to all applicable local, provincial, and federal laws and industry standards, including health and safety, employment, low-voltage electrical codes, and cybersecurity regulations.
Compliance with WSIB, WHMIS, and other workplace safety certifications is mandatory.

5. Health, Safety & Environment

All personnel must follow safety protocols and wear appropriate personal protective equipment (PPE) on job sites.
Hazard reporting and incident documentation must be conducted promptly and thoroughly.
TechBoss promotes a zero-tolerance policy toward workplace hazards, drug/alcohol abuse, and unsafe conduct.

6. Equal Opportunity & Respectful Workplace

TechBoss is committed to providing a diverse and inclusive work environment. Discrimination, harassment, or retaliation based on race, gender, age, religion, disability, sexual orientation, or any protected characteristic is strictly prohibited.
All employees must treat clients, colleagues, and third parties with dignity and respect.

7. Client & Partner Relationships

Maintain professionalism in all interactions with clients, vendors, and partners.
Conflicts of interest must be disclosed to management immediately.
Represent TechBoss truthfully and accurately in all marketing, sales, and service communications.

8. Use of Company Property and Digital Resources

Company equipment, systems, and resources must be used responsibly and primarily for business purposes.
Misuse of tools, software, or client data may result in disciplinary action or termination.
Passwords and access credentials must be securely maintained.

9. Reporting Violations

All violations or suspected breaches of this Code must be reported confidentially to a supervisor, HR, or through an established internal channel.
TechBoss prohibits retaliation against any individual who reports concerns in good faith.

10. Enforcement and Disciplinary Action

Violation of this Code may lead to disciplinary action, including suspension, termination, legal action, or removal from project sites.
All decisions will be made following an investigation and consistent with local labour laws.

Acknowledgment
All employees and representatives are required to sign a declaration confirming that they have read, understood, and agree to comply with the TechBoss Code of Conduct.