Privacy Policy
Effective Date: April 12th 2025
At TechBoss, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website, submit data, make purchases, or engage with our services.
By using our website or submitting personal information to us, you agree to the terms and practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal information when you interact with our website or services, including but not limited to:
-
Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
-
Payment Information: When making a purchase, we collect payment-related details, such as credit card or billing information, through our secure payment gateway.
-
Account Information: If you create an account, we collect information to manage your user profile, including login details and any preferences you set.
-
Device and Usage Data: Information about the device you use to access our website, including your IP address, browser type, device type, operating system, and usage data (such as pages viewed and time spent on the website).
-
Employee Data: If you are an employee or candidate, we collect data necessary for employment or recruitment purposes, including resume details, job history, qualifications, and other relevant information.
2. How We Use Your Information
TechBoss uses the personal information you provide for the following purposes:
-
To Provide Services: We use your information to deliver the products and services you have requested, including IT support, installations, consultations, and other service offerings.
-
To Process Payments: We collect payment information to process transactions securely and efficiently.
-
To Communicate with You: We may use your contact information to send you transactional emails (e.g., order confirmations, service updates) and promotional messages (if you have opted-in).
-
For Customer Support: To address your questions, concerns, or requests, we may use your information to offer customer support and assist with issues.
-
To Improve Our Services: We analyze usage data to enhance the functionality, performance, and user experience of our website and services.
-
For Legal and Compliance Purposes: We may use your data to comply with applicable legal obligations, resolve disputes, and enforce agreements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
-
Service Providers: We may share your information with trusted third-party service providers who assist with business operations, such as payment processors, cloud hosting services, email marketing platforms, and customer support providers. These third parties are required to handle your information securely and in accordance with our privacy policy.
-
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of TechBoss, our clients, or others.
-
Business Transfers: If TechBoss undergoes a business transfer (e.g., merger, acquisition), your information may be part of the assets transferred.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies (e.g., SSL) to secure sensitive information, such as payment details, during transmission.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data on our website. Cookies help us remember your preferences, improve functionality, and analyze trends.
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Choices and Control
You have the right to:
-
Access and Update Your Information: You may access and update your personal information by logging into your account or contacting us.
-
Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link at the bottom of our emails.
-
Request Data Deletion: You can request to have your personal data deleted from our records. However, certain data may need to be retained for legal or operational purposes.
7. Employee Data
If you are an employee or candidate, we collect and process data related to your employment or application, including contact information, resume, job history, and employment records. We will use this information solely for employment-related purposes, such as payroll, benefits, and performance management.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.
10. Changes to This Privacy Policy
TechBoss reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our website or services, you agree to the updated terms.
11. SMS Privacy Policy
OPT IN OPT OUT Do you agree to receive text messages from TechBoss from phone number 647-725-9699. Message frequency varies and may include customer care messages and delivery notifications. Message and data rates may apply. Opt-out at any time by replying STOP or CANCEL. For assistance reply HELP or contact support at 647-725-9699 Yes, I agree to receive text messages from TechBoss sent from 647-725-9699. No, I do not want to receive text messages from TechBoss See our Privacy Policy page for details on how we handle your information infrastructure and data center setups, we’re committed to helping you succeed with seamless, reliable service. Let’s collaborate and bring your vision to life with our expertise, technology, and passion for excellence.
TechBoss Terms and Conditions / Privacy Policy
TechBoss respects your privacy. By opting into our SMS messaging service, you agree to the
following terms regarding how we handle your data
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number
when you sign up for SMS updates. The information will be collected via the website contact form
email, rental agreement, or third-party reservation systems
• Data Usage: We use your data solely for customer care messages and delivery notifications.
• Data Security We protect your data with secure storage measures to prevent unauthorized access
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You
may request deletion at any time
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or
receiving text messages, especially if you do not have an unlimited texting or data plan.
. Messages are recurring, and message frequency varies
• Contact TechBoss at 647-725-9699 or info@techboss.ca for HELP or to STOP
receiving messages
• Opt-Out You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or
UNSUBSCRIBE to TechBoss or 647-725-9699. After unsubscribing, you will
receive a final SMS to confirm you have unsuscribed and we will remove your number from our list
within 24 hours
. You can send HELP for additional assitance, and you will receive a text including our Phone number,
email and website. We are here to help you
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. TechBoss will not sell, rent, or share the collected mobile numbers
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: info@techboss.ca
Phone: +1 (647) 725-9699
Address: 27-695 Markham Road, Toronto, Ontario, Canada.
By using our website or submitting personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.
This is a general template for a Privacy Policy, and it’s recommended to have it reviewed by a legal professional to ensure compliance with applicable laws, especially those related to data protection (e.g., GDPR, PIPEDA).